Business of the Year Nominees

Congratulations to all of the nominees in the Business of the Year category.

Canadian Tire
Costello Family Dentistry
Lakeside Shawarma
Sagar Indian Cuisine
Thomas Cavanagh Construction Ltd.

Canadian Tire
“Canadian Tire Carleton Place did a great job during the lockdowns offering curbside pickup. They were able to fill orders quickly and pick up was efficient and easy with the drive-through.”

We asked Canadian Tire:
1. Tell us about your business (what do you do, how many years, how many staff, what are your products and services, goals and ambitions)

2. Tell us about your clients (who are your clients and why do they use your services, what makes them important/special for your business?)

3. Tell us about your important achievements this year (ie. awards, recognition, new products, job creation, community involvement, keeping your sanity)

4. In your opinion what is exceptional about your business and what do your clients say/tell you about your business? (what makes your business unique, how do you go above and beyond for clients, feedback you get from clients, what motivates you to continue, milestones and achievements)

Costello Family Dentistry
“I believe that Costello Family Dentistry deserves recognition as Business of the year because in July 2020, in the mist of the COVID-19 pandemic, Costello Family Dentistry rose from the ashes and opened their doors for the first time as a new dentist office in town and provided emergency dental services to the community while following all government regulations.

With this being the third location, we have managed to develop a great platform when it comes to customer service. Costello Family Dentistry is constantly going above and beyond for our community by offering free dentistry to the community. In October 2020, Costello Family Dentistry hosted a free day of dentistry for the community during a pandemic because they understood the rising need. Costello also understands that not everyone can afford dentistry, which is why they pushed forward to offer free services during a pandemic. They will be offering this free day of dentistry again in September 2021.

Costello Family Dentistry has also offered the community an opportunity to apply for a chance to receive a $20,000 smile. That same opportunity will be given out this year as well. Both the free dentistry day and the smile giveaway are annual events that Costello Family Dentistry will continue to have.

Costello Family Dentistry is aiming to change the face of dentistry from a place people dread, to a place people love to go to.”
“Amazing team!”
“Excellent customer service. Staff are very knowledgeable and deliver quality treatment.”
“I believe this business deserves the business of the year nomination because it just opened in July 2020 right in the midst of the pandemic and yet after only it’s first year it has grown to the level of production of a typical dental office that’s been in business for 20 plus years. This is profound growth especially under onerous circumstances. It should receive the team of the year nomination because it’s the incredible team that has helped achieve this remarkable accomplishment. The people’s choice nomination is because the reviews of the business have been astounding and the growth wouldn’t have been possible if it wasn’t due to the excellent customer service and care.”
“I believe our dental office is very unique in that it has a great interior look, great service, and we give back to the community by hosting events like free day of dentistry.”

We asked Costello Family Dentistry:
1. Tell us about your business (what do you do, how many years, how many staff, what are your products and services, goals and ambitions)
We opened our doors in Carleton Place in July 2020. Costello Family Dentistry is under the umbrella of Yazdani Family Dentistry. We have a total of three locations: Kemptville, Kanata and Carleton Place. Our first practice in Kemptville opened in 2001, our Kanata location opened in 2016 and Carleton Place in 2020.

Dr. Yazdani’s mission is to change the face of dentistry from a place people dread, to a place people love to go to.

Dr. Yazdani’s Vision is to have 5 dental practices each contributing to $500,000 of free dentistry each year. We started this initiative in 2011, and have since raised over $495,300 and it is growing exponentially each year. We accomplish this ambitious goal with various programs such as: bursaries to local high schools, sponsorships of various community events and charities, our annual Smiles on Us our free day of dentistry and our annual $20,000 Smile Giveaway.

Between all three practices, we have a team of 75 individuals. We offer a wide variety of services as a general dentist including cosmetic dentistry, crowns, implants, dentures and sedation.

2. Tell us about your clients (who are your clients and why do they use your services, what makes them important/special for your business?)
We serve a wide variety of patients including children and seniors. We pride ourselves in our core values which are: trust, integrity, excellence, kindness and customer service. As a result of this, we provide an exceptional experience at the dental office. We believe that this is the reason our patients choose us over other offices.

3. Tell us about your important achievements this year (ie. awards, recognition, new products, job creation, community involvement, keeping your sanity)
Despite the struggles of opening during a global pandemic, we are still meeting patients expectations and helping them with their dental needs. We are constantly striving to do better than we did yesterday and always looking to grow our team with the right individuals who will help us reach our ultimate goal of creating a great experience for our patients as well as providing free dentistry to our community. In particular to Costello Family Dentistry, both dentists are currently taking courses to be able to provide implants to our patient base.

4. In your opinion what is exceptional about your business and what do your clients say/tell you about your business? (what makes your business unique, how do you go above and beyond for
clients, feedback you get from clients, what motivates you to continue, milestones and achievements)
Our core values are the driving force in everything we do. Our mission states this best with how we are changing the face of dentistry to a place people love to go to. If you look at our reviews, our patients are over the moon with the service and experience they receive with us. Everyone is impressed with how we treat children and have been successful time and time again in turning fearful anxious patients into patients that feel calm and comfortable in our dental chairs. We will go above and beyond for our patient base to ensure their comfort and safety while they are with us.

Lakeside Shawarma
“This buisness gives so much to the community.Moe and his staff are generous and friendly.”
“Extremely polite and respectful staff. Excellent product every time.”

We asked Lakeside Shawarma:
1. Tell us about your business (what do you do, how many years, how many staff, what are your products and services, goals and ambitions)
We are a family owned business specializing in Lebanese food; more specifically Shawarma. We have been operating for 6 years and counting!

2. Tell us about your clients (who are your clients and why do they use your services, what makes them important/special for your business?)
We take pride in our customer service and really getting to know everyone who supports us. We have many customers’ orders memorized because we truly take the time to listen to them, and get to know them!

3. Tell us about your important achievements this year (ie. awards, recognition, new products, job creation, community involvement, keeping your sanity)
It has been a tough couple of years for many… but we are thankful to have stayed afloat during this time. Before the pandemic started, we had fixed up the restaurant with new upholstered chairs, middle eastern decor and more. We did not expect for a lockdown just a few days later, until now. Through all of this, we are so thankful and grateful that we have still been in business.

4. In your opinion what is exceptional about your business and what do your clients say/tell you about your business? (what makes your business unique, how do you go above and beyond for
clients, feedback you get from clients, what motivates you to continue, milestones and achievements)
I would say what sets us apart from other businesses would be that it isn’t just about our delicious food. We have formed many friendships with our amazing customers. We have seen their children as babies eventually start school. We have seen new couples eventually celebrating their wedding. It truly feels like we are one big family and we love every single one of them!

Sagar Indian Cuisine
“We are blessed with Sagar Indian Cuisine in our community, in fact the food they serve is some of the best Indian cuisine available in Eastern Ontario and the Ottawa region. They have worked hard to pivot through Covid offering take out and delivery options and have expanded this year with a new restaurant in Smiths Falls. This family run business is a great example of how top notch friendly service and an amazing product can lead to business success. We are so lucky to have them in Carleton Place.”

We asked Sagar Indian Cuisine:
1. Tell us about your business (what do you do, how many years, how many staff, what are your products and services, goals and ambitions)
Thanks to Carleton Place and surrounding area’s public to support us. Because of support the community we are doing well. We have been the business since 11th July 2017 almost ( 4 years and 2 months). We are all 8 staff, and hired 1 new staff so all total 9 staff. As our product, we are serving authentic Indian food, Hakka style food, Gluten free food, Dairy free food some real Indian hot and cold beverages also. Our Goals and Ambitions are not too big, just make people happy with food and service.

2. Tell us about your clients (who are your clients and why do they use your services, what makes them important/special for your business?)
About the Guests ( In hospitality worlds we don’t use the clients or customer), we have all community’s guests and they are happy with food and Servies. because of we are serving them as professionally as a hospitality. And respect them as our guests. Our guests are the important for us, because of them we are here, even our hard time (pandemic time) they support us.

3. Tell us about your important achievements this year (ie. awards, recognition, new products, job creation, community involvement, keeping your sanity)
For the important achievements this year, we got Platinum award on best Casual Fine Dining and gold award for takeout on Reader’s Choice Awards for 2020. For job creation, time to time we create the job and post it on Facebook page and we put sign for Help wanted. We always try to hire from the local community and I already have 4 employees from local community. And we always support local community.

4. In your opinion what is exceptional about your business and what do your clients say/tell you about your business? (what makes your business unique, how do you go above and beyond for
clients, feedback you get from clients, what motivates you to continue, milestones and achievements)
In my opinion Hard work and more then 25-years’ experience in hostility, it makes us exceptional. Our guests always happy with us because of good quality and quantity. Those things make us unique ( trained chef , good quality, good quantity and better price then all Indian restaurants in Ottawa and surrounding area. We always appreciate for the feedback from the guests because of we try to correct our mistakes.

Thomas Cavanagh Construction Ltd.

We asked Thomas Cavanagh Construction Ltd.:
1. Tell us about your business (what do you do, how many years, how many staff, what are your products and services, goals and ambitions)

2. Tell us about your clients (who are your clients and why do they use your services, what makes them important/special for your business?)

3. Tell us about your important achievements this year (ie. awards, recognition, new products, job creation, community involvement, keeping your sanity)

4. In your opinion what is exceptional about your business and what do your clients say/tell you about your business? (what makes your business unique, how do you go above and beyond for clients, feedback you get from clients, what motivates you to continue, milestones and achievements)